When setting up journaling from G suite use the following steps.
Step-by-step guide
- Sign in to the G Suite domain console. In the left pane, click Apps. In the Apps Settings page, click G Suite, and then click Gmail > Advanced settings.
- In the General Settings tab, scroll down to and mouse-over Sending routing, and click Configure.
- In the Name field type: Archive Journaling
- In the Email messages to affect section, select Outbound and Internal - sending:
- In the Also deliver to section, click Add more recipients, and click Add.
- From the drop-down menu, select Advanced.
- In the Envelope recipient section, select Change envelope recipient.
- In the Replace recipient field, enter the journaling address from the CLOUDPORTAL page.
- In the Spam and delivery options section, clear Do not deliver spam to this recipient
- Click Save, and then click Add Setting to save the Outbound routing settings.
- In the General Settings tab, scroll down to and mouse-over Receiving routing, and click Configure.
- In the Name field type: Archive Journaling
- In the Email messages to affect, select Inbound and Internal - receiving:
- In the Also deliver to section, select Add more recipients, and click Add.
- From the drop-down menu, select Advanced.
- In the Envelope recipient section, select Change envelope recipient.
- In the Replace recipient field, enter the journaling address from the CLOUDPORTAL page.
- Clear Do not deliver spam to this recipient.
- Click Save, and click Add Setting to save the Inbound routing settings.
- You should now see both the Inbound and Outbound routing configured under the General settings tab.
- Click Save in the bottom right corner to save all changes.