1 Provisioning

Schedule Implementation Planning Session

We encourage you engage our Professional Services team prior to starting your implementation.  Our engineers have a decades of expertise supporting enterprise organizations and are here to help. They can help you create an implementation plan or simply provide feedback on your existing plan.
Please contact your account team to schedule your 1-hour Implementation Planning Session. 

Activate Data Loss Prevention Trial License

 To activate your Trial License, log into your management portal.  Then select Enforce > Data Loss Prevention > Plans & Pricing.  Click Activate Trial.  Do not close your browser while the activation process is running.  The activation should take less than one minute, after which you will see additional tabs across the top.
Please contact your account team with questions or for technical assistance.  For convenience, your account team's contact information is listed at the bottom of the Plans & Pricing page.

2 Pre-Deployment

SPF Records 

Creating a new SPF Record

Access the admin panel that is provided to you by your domain registrar to update your DNS record. 
Sender Policy Framework (“SPF”) records allow you to determine which servers can send email on behalf of your domain. An SPF record is not required to use with our cloud service, however, can help improve email delivery rates by reducing the chance that the emails you send will be seen as spam. Additional information on SPF is available on the Sender Policy Framework Project website.
You can check to see if your domain already has an SPF Record using Scott Kitterman's SPF Record Testing Tool.
If your domain does not have an SPF record, you should create an SPF record as displayed below.

Modifying an SPF Record

If your domain has an existing SPF record, you can simply add the value below to your existing record

Outbound Firewall Rules

• Add the following outbound rules to your firewall.

3 Email Forwarding

Add Email Domain

• Login to the cloud portal

• Click on Data Security>Data Loss Prevention
  

• Click on the Configuration tab. 

• Click the Add Domain button located on the right side of the page. 
  

• Choose the method for verifying the domain then click OK
  
  

• An Agreement Pending window will be displayed reflecting the information you have entered.  The domain will become active once it has been validated.
  
  

 Add Outbound IP Addresses

• Scroll down to the section labeled Networks on the Configuration page

• Click the Add Network button as shown above.
  

• A drop down box will appear.  Provide your e-mail server public IP address and network mask or select one of the predefined options.

• Click the Add button
  

• The new network will be submitted to Support for activation.  When the configuration page is refreshed the status will indicate the network activation is pending or it is active.  Contact Support if the network status is not active within 15 minutes.

• Click the Activate button below Outbound Email
  
  

Create Outbound Smarthost

Update the DNS names for the smarthost in your organization's mail configuration with the following. See mail server setup instructions in below.

4 Activate DLP

Enable DLP for specific domain. Select the configuration tab and click the Disabled button.

5 Manage DLP Policies

Create new DLP policy

Navigate to tab "DLP Rules" and click the "Create New Policy" button.

6 Mail Server Setup Instructions

• Email DLP Setup - Google Apps